01
Profile Setup and Verification
We claim, complete, and verify your profile from scratch. Business description, categories, service areas, attributes, hours, and contact details. All accurate and optimized for how Google reads it.
Google Business Profile Management for Small Business Small Business
Most customers searching for a local business make their decision before they ever visit a website. They read the Google profile, check the reviews, look at the photos, and then call or move on. If your Google Business Profile is incomplete, outdated, or ignored, you're not in that decision at all. 6+ years of hands-on local search experience with 50+ businesses served across our portfolio, and the kind of profile management that gets phones ringing.
#1
Your Business Name
★★★★★
87 reviews · Open now
RunWeb Client
#2
Competitor A
★★★★☆ 23 reviews · Open
#3
Competitor B
★★★☆☆ 11 reviews
Everyone below misses the call →
Trusted by local businesses across our portfolio
Most Small Business Profiles on Google Are Either Incomplete or
Than You Ignored
Here's what we see when we look at profiles belonging to businesses that contact us:
"The phone number is three years out of date and there are no photos at all."
"Someone left a negative review six months ago and nobody responded."
"I didn't even know I had a profile. Google just created one for me.
A Google Business Profile set up once and left alone isn't working for your business. Google rewards activity, freshness, and engagement. A profile with old information, no posts, and unanswered reviews tells Google and your customers the same thing: this business isn't paying attention. We fix that.
What's Included
What Our Google Business Profile Management Service
Covers
We handle every part of local SEO. Tell us where you are and who you serve, and we sort the rest.
02
Photo and Visual Management
We add professional photos that show your business and your work. Google rewards profiles with strong visual content. Businesses with no photos send the wrong signal to both customers and the algorithm.
03
Google Posts and Updates
We publish regular posts covering offers, updates, and service information. Each post is a fresh signal to Google that your business is active. Profiles that post regularly outperform those that don't.
04
Review Strategy and Response Management
We respond to every review on your behalf. Five-star reviews get acknowledged. Critical reviews get handled professionally. Both matter to Google's ranking and to every customer who reads them.
05
Q and A Management
We monitor the Questions and Answers section and provide accurate answers before incorrect information gets upvoted. Google's AI now uses this content to answer customer queries directly in search.
06
AI and Voice Search Readiness
We structure your profile data, FAQ content, and category signals so your business surfaces in AI Overviews and voice queries on Siri, Google Assistant, and similar tools. Voice assistants pull local answers directly from GBP listings; we keep that data structured and accurate.
One team, one invoice, one clear line of accountability.
Book a Free Local SEO Consultation →
Who This Is For
For Local Businesses That Need to Show Up When Nearby Customers Are Searching
We work with small business owners who know their Google profile exists but have never had the time to manage it properly, and with businesses left behind in the map pack by competitors who are no better but better managed.
- Car wash and car rental operators
- Local trades and home service providers
- Financial advisory and consultancy firms
- Health and wellness practices
- E-commerce businesses
- Restaurants, cafes, and hospitality businesses
- Retail shops and independent stores
The Process
How We Set Up and Manage Your Google Business Profile
01
Step 1: Profile Audit
We review your current profile or set one up from scratch. We check every field, find what's missing, and map out what needs fixing.
02
Step 2: Full Profile Optimization
Business description, categories, service areas, photos, and contact details. Completed to the standard Google uses when deciding which profiles to rank.
03
Step 3: Verification
We handle the verification process so your profile is fully live and authorized. An unverified profile cannot rank properly.
04
Step 4: Ongoing Management
Weekly posts, photo uploads, review responses, and Q and A monitoring. Updated whenever your hours, services, or contact details change.
Why RunWeb
Why Small Businesses Trust RunWeb With Their Google Profile
We Treat Your Profiles as Marketing
A neglected profile is a neglected sales channel. We manage yours like the active marketing surface it actually is. Posts, photos, reviews, and Q&A every month.
We Track Calls and Direction Requests
We measure success by the customers who picked up the phone, not by profile views or impressions. If the calls aren't coming in, the management isn't working.
No Contracts Trapping You In
Rolling monthly agreements with no minimum term. If we stop earning your trust, you're free to leave.
Reports You Will Actually Read
A short, plain-language summary every month. Calls, directions, clicks, posts published, reviews handled. Five minutes to read.
Reviews Handled Same-Day
Every review, positive or negative, gets a thoughtful response the same day it's posted. That speed alone moves how customers and Google judge the profile.
Same-Day Replies, Every Time
You send a message and you get a response the same day. Anyone who's worked with an agency that goes quiet after onboarding will know why this matters.
The RunWeb Difference
A managed profile and a forgotten one don't compete in the same league.
A managed profile and a forgotten one don't compete in the same league.
in the same league.
| Many Unmanaged Profiles | RunWeb Managed Profile | |
|---|---|---|
| Business information | Often outdated or incomplete | Accurate, complete, updated whenever details change |
| Photos | Few or none | Regular uploads showing real business activity |
| Google Posts | None | Posted weekly with offers, updates, and service content |
| Review responses | Unanswered or inconsistent | Every review responded to professionally, same-day |
| Q&A section | Unmonitored, often inaccurate | Actively managed with correct answers |
| AI and voice search | Often not addressed | Structured for AI and voice-driven local results |
| Ranking in map pack | Low or absent | Consistently improving with each active month |
| Reporting | Views and clicks only | Clear monthly report on calls, clicks, and direction requests |
| Response time to you | 2 to 5 business days | Same-day |
What Our Clients Have to Say About Us.
Pricing
Everything That Comes With Our Google Business Profile Management
Profile setup and verification. Business description optimization. Photo management. Weekly Google Posts. Review responses. Q and A monitoring. Monthly performance reporting. View our service packages to see how this fits into your wider digital marketing plan. Plans start from $99/month.
View Our SEO Packages →
New Profile or Forgotten Profile.
We Start From Where You Are.
No local presence yet?
No Google Profile Yet?
We set it up from scratch, get it verified, and manage it from day one so your business starts showing up in local search straight away. CTA: Get Started
Get Started →GBP set up but no results?
Profile Exists But Getting No Results?
We audit what you have, fix what's wrong, and take over the ongoing management so the profile starts working the way it should. CTA: Request a Free Profile Audit
Get Started →Common Questions About Our Google Business Profile Management
What is Google Business Profile and why does it matter?
It's the listing that appears when someone searches for your business or your type of business on Google. It shows your name, address, phone number, hours, reviews, and photos. For most local businesses, it's the first thing a customer sees before deciding whether to contact you.
My profile already exists. Do I still need management?
Yes. A profile set up once and left alone doesn't perform. Google rewards regular activity, fresh photos, new posts, and review engagement. A neglected profile loses ground to competitors who manage theirs consistently.
How does Google decide which businesses appear in the local map pack?
Google uses three signals: proximity to the searcher, relevance to the search, and prominence. Prominence is shaped by reviews, activity, photo quality, and how complete and consistent your profile information is.
How often should a Google Business Profile be updated?
New photos and posts should go up weekly. Review responses should happen the same day. Business information should be updated whenever anything changes.
Can I manage my own Google Business Profile?
Yes, but it requires regular attention most small business owners don't have spare. The businesses consistently outranking competitors in local search are the ones whose profiles are actively managed.
What happens if I have negative reviews?
We respond professionally to every negative review the same day. A well-handled negative review often builds more trust than an untouched five-star profile because it shows customers you deal with problems openly.
Does Google Business Profile affect my search rankings?
Yes. Your profile and website work together. Google cross-references both when deciding how to rank your business in local results. A strong, well-managed profile supports your overall SEO for searches with local intent.
How do you handle AI and voice search for my profile?
Google's AI pulls information directly from your profile to answer voice searches and generate local results. We use complete data, accurate categories, FAQ-style content, and schema so profiles perform in AI-driven results and voice queries on Siri, Google Assistant, and similar tools.
Do you manage profiles for businesses with multiple locations?
Yes. Each location gets its own profile, managed separately with location-specific content, photos, and review responses.
How long before I see results?
Most businesses see improvements in profile views and call volume within 4 to 8 weeks of consistent management. Results compound as Google recognizes the regular activity.
Do you work with businesses outside the UK?
Yes. Most of our clients are UK-based but we manage profiles for businesses in other regions too. The process is the same regardless of location.
Your competitors are showing up on Google Maps. You should be too.
Send us your business name or current profile URL. We'll review it before we speak and tell you what needs fixing.